Appointment Enquiry Automation
Patients can ask about appointments, opening hours, walk-ins, doctor availability, and service suitability. The bot replies first, then sends staff the right details when human confirmation is needed.
What staff can use
- Auto-greeting and menu replies for new WhatsApp enquiries.
- Name, phone, preferred date, and service need captured for staff.
- Manual staff reply mode pauses AI so patients do not receive duplicate answers.
- Works as quick replies only, or as a managed bot with dashboard and CRM.
Short answer
Patients can ask about appointments, opening hours, walk-ins, doctor availability, and service suitability. The bot replies first, then sends staff the right details when human confirmation is needed.
This is a software demo. A real clinic must approve final medical wording, service details, pricing, and handoff rules before launch.
Questions clients ask
Can this book appointments automatically?+
The demo can capture appointment requests and notify staff. Final confirmation can stay manual, or a clinic-specific booking calendar can be added as a custom extension.
Can we start without AI?+
Yes. The basic setup can use Meta WhatsApp quick replies, greetings, and menu flows only. AI is optional for stronger natural-language replies.
Ready to turn this demo into a client clinic bot?
Send the clinic type, required languages, Meta Business status, and whether you need quick replies only or the managed dashboard package.
Quick replies: LKR 12,000 one-time · Managed: LKR 75,000 setup + LKR 15,000/month