Reusable client template
Clinic name, logo, services, phone number, Meta IDs, Firebase project, and approved reply wording can be changed for each client.
Clinic Bot Automation Demo
A reusable WhatsApp bot setup for clinics and doctors: appointment enquiries, staff handoff, reminders, templates, Sinhala/Tamil/English replies, and an admin dashboard for bot content.
Quick replies from LKR 12,000 one-time. Managed dashboard package: LKR 75,000 setup + LKR 15,000/month.
Built as a reusable clinic automation template
This demo shows the common functions a clinic client can use before SafeNet connects the real Meta number, Firebase project, template approvals, and production wording.
Admin-editable replies
The managed setup stores bot settings in Firestore so approved admins can tune greetings, menus, prompts, and staff handoff wording.
Patient-safe flow
The bot avoids diagnosis or prescription claims and routes urgent, unclear, or sensitive messages to clinic staff.
Local languages
English, Sinhala, Tamil, Singlish, and Tanglish can be supported with clinic-approved tone and wording.
Clinic bot functions clients can use
These are the main reusable modules we can copy for a new clinic, then change branding, phone number, Meta templates, Firebase project, services, and approved reply content.
Appointment enquiries
A clinic WhatsApp flow that answers common visit questions, checks the patient need, captures name and phone, and prepares staff follow-up.
View serviceStaff handoff
A safe handoff workflow for doctor callback requests, sensitive questions, urgent wording, and messages that need staff approval.
View serviceFollow-ups
Reusable template messages for appointment confirmations, reminders, report requests, follow-up notes, and staff alerts.
View serviceServices and fees
A controlled answer system for clinic services, fees, payment notes, location, opening hours, and after-hours instructions.
View serviceOpening Hours
Please call or WhatsApp before visiting for special treatments.
- Demo support
- Monday to Friday, 9:00 AM - 6:00 PM
- Client bot
- WhatsApp auto-replies can run 24/7 after production setup
Admin, staff, and SafeNet support
The full package gives clinic admins control over approved wording while staff manage real conversations from one dashboard.
View demo profileContent and settings
Clinic admin setup
Admin users can control key bot behaviour after launch without editing code, depending on the selected package.
- Greeting and menu text.
- AI model and system prompt.
- Language and handoff rules.
Inbox and manual replies
Staff conversation flow
Staff can review conversations, send manual replies, pause automation, and export lead details from the dashboard.
- Conversation inbox.
- Manual takeover.
- Lead export and template actions.
Setup, testing, and tuning
SafeNet delivery support
SafeNet configures the Meta/Firebase setup, tests the demo flow, and supports practical tuning after staff use it.
- Meta Cloud API setup.
- Firebase hosting and Firestore.
- Launch support and small improvements.
Demo video, onboarding, and template pack
The public demo can be used on SafeNet marketing pages, then copied into a new client project with private credentials and client-approved clinic content.
Sales demo
WhatsApp demo video
A short demo video can show how patients message the clinic, how the bot replies, and how staff take over from the dashboard.
- Patient enquiry simulation.
- Sinhala, Tamil, and English reply examples.
- Staff dashboard handoff.
Setup workflow
Client onboarding flow
Each new clinic starts from the same template, then gets client-specific branding, content, Meta credentials, and Firebase hosting.
- Clone template.
- Replace client details.
- Test on Meta number before production.
Meta utility templates
Template message pack
Approved templates can cover confirmations, reminders, follow-ups, report requests, and staff notifications.
- English, Sinhala, and Tamil versions.
- Meta approval required.
- Client names changed before submission.
Public demo without private client data
This version is safe for sales pages and demo videos because it uses sample content. A real clinic launch gets its own Firebase project, Meta app settings, templates, phone number, and approved wording.
View WhatsApp service pagePublic demo, private client data
The demo is safe to show on SafeNet marketing pages because it uses sample clinic content and does not expose real patient conversations.
Works with Meta Cloud API
The production setup connects the verified Meta app, webhook, phone number ID, templates, and long-lived access token.
Built for handover
Staff can be trained with a short video, clear dashboard steps, and a simple support process after launch.
What the full managed package gives the client
The basic package is simple auto-replies. The full managed setup is built for a real clinic team that needs dashboard control, safe wording, multilingual replies, handoff, and post-launch tuning.
Demo first
Use this project as a reusable clinic bot template before connecting a real client number and Firebase project.
Admin-controlled
Bot tone, greetings, menu replies, model settings, and templates can be managed from the dashboard in the full setup.
Staff friendly
Manual reply, handoff pause, lead export, and template sending are designed for clinic teams, not only developers.
Safe wording
The bot avoids diagnosis and prescription language, and routes uncertain or urgent requests to real clinic staff.
Multilingual clinic replies
For Sri Lankan clinics, the bot can handle English, Sinhala script, Tamil script, Singlish, and Tanglish. The final tone should be approved by the clinic before production launch.
- English, Sinhala, Tamil, Singlish, and Tanglish reply rules.
- Safe fallback when the question needs a human staff member.
- Dashboard-controlled prompts and template wording in the managed package.
සිංහල සාරාංශය
මෙය clinic WhatsApp bot demo එකක්. Appointment, services, fees, staff handoff සහ reminders වගේ replies clinic එකට අනුව වෙනස් කළ හැකියි.
தமிழ் சுருக்கம்
இது clinic WhatsApp bot demo. Appointment, services, fees, staff handoff மற்றும் reminders போன்ற replies clinic-க்கு ஏற்றபடி மாற்றலாம்.
Demo and quotation notes
These pages help explain the service clearly when publishing the demo on SafeNet or sending a quotation to a clinic.
Demo guide
Clinic WhatsApp Bot Workflows: What The Demo Includes
A practical overview of the appointment, staff handoff, template, and dashboard flows in the clinic bot demo.
Read notePricing
Quick Replies vs Managed Clinic Bot
How the LKR 12,000 quick-reply setup differs from the managed LKR 75,000 setup plus monthly support.
Read noteLanguages
Sinhala, Tamil And English Clinic Replies
How multilingual replies can make clinic WhatsApp support easier for Sri Lankan patients.
Read noteCommon questions
Is this a real clinic website?+
No. This is a SafeNet demo template showing how a clinic WhatsApp bot, staff dashboard, templates, and multilingual replies can work before we connect a real client clinic.
Can the client edit the bot replies later?+
Yes. In the managed setup, bot settings can be stored in Firestore so approved admins can edit greeting text, menu wording, prompt rules, model settings, and handoff behaviour.
Do we need ChatGPT or AI for this bot?+
Not always. A basic clinic can start with quick replies and auto-greetings only. AI is useful when the clinic wants natural-language replies, Sinhala/Singlish handling, and smarter routing.
Ready to turn this demo into a client clinic bot?
Send the clinic type, required languages, Meta Business status, and whether you need quick replies only or the managed dashboard package.
Quick replies: LKR 12,000 one-time · Managed: LKR 75,000 setup + LKR 15,000/month